Terms and Cancellation Policy

What is your Cancellation Policy?

If you are unable to keep your scheduled appointment, please provide us as much notice as possible. We need at least 48 hours notice to attempt to fill the appointment time should you cancel or reschedule.  Where possible, please contact us with 48 hours notice when making a change for your first appointment. If you don’t attend the session you have booked without notifying us the full fee may be charged. In order to help as many families as possible we ask you to adhere to these cancellation policies.