Privacy Policy & Security

What are your Privacy Policies?

Perinatal Psychology Australia Pty Ltd is committed to safeguarding the privacy of our website visitors.  This privacy policy explains how Perinatal Psychology Australia Pty Ltd manages the personal information we collect, use and disclose, and how to contact us if you have any further queries about out management of, or would like to request access to, your personal information.  This privacy policy applies to all personal and sensitive information collected by Perinatal Psychology Australia Pty Ltd via the website located at www.centreforperinatalpsychology.com.au

Personal information is information of an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

Sensitive information may include health issues, relationship issues, ethnicity and contact information.

Collection of Information by Perinatal Psychology Australia Pty Ltd

Perinatal Psychology Australia Pty Ltd will only collect personal and sensitive information about you by lawful and fair means and not in an unreasonably intrusive manner.  The types of information we may collect include:

a)    Identifying and contact information (for example, name, address, email address and contact telephone number);
b)    Financial information;
c)     Health information;
d)    Private health fund details; and
e)    Referral details (for example, name and address of referring GP).

We collect personal and sensitive information from you when you register on our site, book an appointment, subscribe to our newsletter, purchase a book, respond to a survey or fill out a form.  If you do not provide the personal information requested, we may be unable to provide you with the services requested.

Use and Disclosures Information by Perinatal Psychology Australia Pty Ltd

Perinatal Psychology Australia Pty Ltd will only use or disclose your personal information as permitted under the Privacy Act 1988 (Cth) (www.privacy.gov.au).

We will use your personal information to:

  • Fulfil your service request and process bookings;
  • Provide you with copies of our newsletter;
  • Improve our website, including to modify it to your usage, history and preferences ;
  • Provide you with information about our services.

We may also use your personal information for the purposes of our internal administrative, research, planning, marketing and project development.

We will never disclose your data to third parties without your permission. However, there are certain circumstances where we may pass on some personal information:

  • If required to do so by law;
  • Where we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person;
  • In respect of a minor under the age of 16 when requested by their parent; and
  • Our service providers (such as IT service providers).

Data Quality and Security

To the extent required by the Privacy Act, Perinatal Psychology Australia Pty Ltd will take reasonable steps to:

a)    Make sure the personal information we collect, use and disclose is accurate, complete and up to date;
b)    Protect the personal information that we hold from misuse and loss from unauthorised access, modification or disclosure and
c)    Where permitted by law, destroy and permanently de-identify personal information that is no longer needed for any purpose that is permitted by the Privacy Act.

Access to and Correction of Your Personal Information

Please contact Perinatal Psychology Australia Pty Ltd if you would like to seek access to or correct the personal information we hold about you.  We will generally provide you with access to your personal information if practicable and take reasonable steps to amend any personal information about you that is inaccurate or out of date.

If you

a)    Have any queries about how Perinatal Psychology Australia Pty Ltd handles your personal information;
b)    Would like access to or correct the personal information we hold about you; or
c)     Have any concerns or complaints about the manner in which your personal information has been collected or handled by us.

Please contact us by:

a)    Telephone: 1300 852 660
b)    Email: [email protected]

Further information about the application of the Privacy Act can be found at the website of the Office of the Privacy Commissioner at www.privacy.gov.au.

Acceptance

By reading this statement and submitting your details to Perinatal Psychology Australia Pty Ltd, you are deemed to have accepted our Privacy Policy.